QUESTION: First aid: when is it mandatory to call an ambulance and what to tell the dispatcher?

Providing first aid in emergency situations requires not only decisive actions but also careful monitoring of the victim's condition. For correct diagnosis and subsequent help, it is extremely useful to track the dynamics of symptom development from the very beginning of the incident.

You need to clearly record the exact moment when the deterioration of health began and analyze the accompanying factors that could have triggered the attack or injury. Pay attention to what specifically intensifies the unpleasant sensations, such as sudden movements or bright light, as well as what factors help reduce them. All this detailed information is of critical importance for medical workers, as it helps doctors make an accurate diagnosis faster and prescribe the correct treatment.

When a situation requires professional intervention, there is a necessity to call an ambulance team. It is mandatory to call emergency services in case of loss of consciousness, severe chest pain, difficulty breathing, signs of a stroke, heavy bleeding, or severe injuries.

During the call to the dispatcher, you need to speak calmly, clearly, and to the point, answering all the questions asked. First, state the exact address of the incident or landmarks if you do not know the exact address. Then describe in detail what exactly happened, how many victims there are, and what their condition is. Be sure to provide your contact details and do not hang up first until the dispatcher gives permission to end the call.