Troubleshooting·28 questions

The browser won't start, what should I do?

Answer

In situations where the browser refuses to start, don't panic, as the problem can often be solved independently in a few simple steps. You should start the diagnostics with the most basic actions that can return the system to a stable state.

Here are the main steps to restore the browser's operation:

Restart your computer to reset temporary system caches and free up occupied resources.
Check the task manager for any frozen background browser processes and forcibly terminate them if they are still hanging in memory.
Try launching in safe mode without activated extensions, which can cause crashes at startup.
Clear the user profile folder, but make sure to back up important data such as bookmarks and passwords beforehand.
Perform a complete reinstallation of the browser after downloading the latest distribution from the official developer's website.

Following these steps in the specified sequence allows you to localize the issue in the vast majority of cases and restore stable access to your favorite sites. If the problem persists, it may be due to damaged operating system files or malware activity that requires an antivirus check.

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