Troubleshooting
9 questions
Browser does not start, what to do?
•Restart your computer.
•Check the task manager for frozen browser processes.
•Try launching in safe mode (without extensions).
•Clear the profile folder (backup first).
•Reinstall the browser.
Pages do not load, but the internet works
•Clear cache and cookies.
•Try incognito mode.
•Disable extensions.
•Check proxy settings.
•Change DNS to 8.8.8.8 or 1.1.1.1.
•Temporarily disable antivirus/firewall.
The browser uses a lot of memory
•Close unnecessary tabs.
•Check extensions in the browser task manager.
•Enable sleeping tabs.
•Disable hardware acceleration.
•Restart the browser.
•Try Firefox — usually lighter.
Video does not play
•Update the browser.
•Disable ad blocker for the site.
•Clear cache.
•Check autoplay settings.
•Update graphics card drivers.
•Try another browser.
Pop-up windows and ads appear
•Check extensions — remove suspicious ones.
•Reset browser settings.
•Scan the computer for viruses.
•Install uBlock Origin.
•Check notification settings — revoke permissions.
Troubleshooting: how to run the browser without extensions and reset the profile?
For the topic “Troubleshooting”: start simple: update the browser, clear cache/cookies for the problematic site, and disable extensions one by one.
Troubleshooting: how to fix certificate errors and HTTPS?
Practice for “Troubleshooting”: check in private mode and in another browser. It quickly shows whether the problem is with the site or with the profile/extensions.
Troubleshooting: how to fix loading issues and site access problems?
Answer for “Troubleshooting”: enable synchronization, but keep 2FA and backup codes. Security is more important than convenience.
Troubleshooting: how to collect logs and reports for diagnostics?
For “Troubleshooting”: it’s helpful to set up a password manager and tracker blocker, but avoid installing dozens of extensions at once.