What to do if your flight is delayed or canceled?
Answer
Your rights (for departures from Russia): meals for delays over 2 hours, accommodation for delays over 8 hours at night / over 6 hours during the day. EU (EU261): compensation of €250-600 for cancellations/overbooking/delays over 3 hours (not force majeure). Request written confirmation of the delay. Keep receipts for food/hotel. Submit a claim in writing to the airline.
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